Privacy Policy

Sai RO is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

Personal Information:

Name, contact details (email, phone number), and address.

Financial Information:

Bank details, payment information, and EMI-related data for processing payments.

Usage Data:

Details about your interaction with our website, mobile app, or customer support.

Technical Information:

IP address, browser type, and device information for service optimization.

2. How We Use Your Information

Facilitate the rental and EMI payment process.

Provide customer support and respond to inquiries.

Schedule and perform installations, maintenance, and servicing of RO purifiers.

Notify you about updates, offers, and changes to our services.

Improve our services through analytics and feedback.

3. Sharing Your Information

Your data will not be shared with third parties without your consent, except:

With service providers and partners involved in delivering our services (e.g., technicians for installation).

To comply with legal obligations or respond to lawful requests from authorities.

For fraud prevention and credit risk reduction purposes.

4. Data Security

We implement advanced security measures to protect your data, including:

Encryption of sensitive financial information during transactions.
Secure storage of personal and technical data.
Regular audits to ensure compliance with data protection standards.

5. Your Rights

You have the following rights regarding your personal data:

Access and Update: Request access to your data and update inaccuracies.

Delete: Request the deletion of your data, subject to legal and contractual obligations.

Opt-Out: Unsubscribe from promotional communications by following the opt-out instructions in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Our website may use cookies to:

Enhance user experience.

Track website traffic and usage patterns for improvement.

Customize marketing messages based on your preferences.

7. Third-Party Links

Our website or communications may contain links to third-party websites. Sai RO is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Policy Updates

This privacy policy may be updated periodically. We will notify you of significant changes through our website or other communication channels.

For further queries, please contact our customer support team at 📞 [Contact Number] or 📧 [Email Address]. By proceeding, you acknowledge that you have read, understood, and agreed to these terms and conditions.

By using Sai RO services, you consent to the collection, use, and processing of your information as outlined in this policy. Thank you for trusting Sai RO!